House of Ornaments My Account
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Below are answers to questions we hear a lot.

If you have a question that isn't answered here, drop us a line.


Q: How do I acutally shop on your site?
A: Here are some instructions for the beginner:

  1. On the left side you'll see product categories
  2. Click the category your product might be in
  3. Now, click the Year or Season Name, or review products
  4. Once you find the product you want click the Add To Cart button
  5. With each purchase you will arrive at the cart
  6. To continue shopping click another category and start again

Q: What credit cards do you accept?
A: We accept VISA and Mastercard only.

Q: Can I pay by check?
A: We do accept checks as payment.

Q: How do I get my product?
A: When checking out select Delivery or Pick-up.

Q: What is the delivery service you use.
A: We only use United States Postal Service.

Q: Are shipments insured?
A: Yes, all shipments are insured against loss or damage.

Q: What do the codes mean?
A: These are a description of the ornaments and their boxes.  This usely refers to the boxes all ornaments are mint unless otherwise stated.

CODE CONDITION of BOX or ORNAMENT
BDB Badly damaged box 
BDBNT Badly damaged box, no tag
DB Damaged box
DBY Damaged box, ornament has yellowing
DO Damaged ornament
DODB Damaged ornament, damaged box
FBY Faded box, ornament has yellowing
MIB Mint ornament in a mint box
NB  No box
NT   No price tag on box
SD Slightly damaged ornament
SDB Slightly damaged box
SDBNT Slightly damaged box no tag
SDBY  Slightly damaged box ornament has yellowing
VSDB Very slightly damaged box
VSDBNT Very slightly damaged box no tag
VSDBY Very slightly damaged box ornament has yellowing
Y Yellowing ornament




House of Ornaments
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